Message from an independent developer.
Creating this app has been a labor of love. My friend and I have put a ton of work into making a useful tool for our users. I truly believe in what we've built and I want everyone who uses it to have a positive experience.However, I understand that sometimes things might not align with everyone's expectations. If you've genuinely tried using the app as intended and still find yourself facing challenges, even after consulting the Technical Help page, please let me know.
For Kit Maker, you may want to try the updated beta version which has new features and a more accurate sorting for a wider range of sample packs. We also have troubleshooting tips for users that have issues with Sample Pack Mode as well as tips for processing Maschine Libraries.
Please click the relevant link below share your experience with me, and if the app hasn't met your needs, I'll provide a full refund. Note, it may take me 1-3 business days to respond and start the refund process, as I handle every request personally.
Thank you for giving our app a chance, and I thank you for your patience.
- Grayson (developer)